Questions and answers

Check-in for camping pitches is from 12:30 and for cabins from 15:00. 

Check-out takes place no later than 12:00 on the day of departure unless otherwise agreed with the reception. If checkout does not occur on time, a new daily fee and possibly additional costs will be incurred due to the delay.

 

What time is the gate to the campsite open?

The gate is open 24h a day. To enter the camping you use the key cards . When exiting, the gate opens automatically.

 

What prices do you have?

To see daily prices you can search for specific dates in our online booking. Prices vary depending on the week and amenities on the pitch/cabin. We reserve the right to change camping pitches up to and including week 8 due to the placement of our seasonal places. During July, only weekly rentals apply for our cabins, from Sunday to Sunday.

 

Do you have open all year around?

Yes, our campsite and cabins are open all year round.

What do your cabins look like?

We have different categories of cabins, see more information here.

In all cabins, it’s intended for the number of beds; duvets, pillows, glasses, wine glasses, plates, small plates, cutlery (6 pcs each).

 

Can I rent bed sheets and towels?

Bed sets and towels can be rented for 150 SEK/set.

 

Is departure cleaning included in the cabins?

Departure cleaning is performed by the guest before check-out, cleaning kit is available in the cabin. If departure cleaning is desired, it is possible to buy according to the following prices:

Cabin 1-9: 700 SEK

Cabin 10-11 & Caravan 1-4: 900 SEK

 

Are pets allowed in the cabins?

Pets are welcome in Cabin 1-2, 8-9 and Caravan 1.

How many service buildings do you have, and what do they look like?

We have a larger service building in the central part of the campsite. In this service building you will find separate WC/Showers for men and women as well as a family room. Here you will also find a kitchen, laundry room and the possibility to empty the latrine. The north side of the service building is the women’s side and the south is the men’s side. All of out shower areas have mirrors and sinks.

On the north part of the campsite you will find our smaller service building, also with separate WC/Showers for men and women, as well as kitchen and the possibility to empty the latrine. There’s also a WC/Shower adapted for accessibility.

 In the same building as the reception we have one WC/Shower. In the same area as the reception we also have a TV- and lounge with refrigerator, freezer, microwave as well as chairs and tables.

 

Is it possible to use wash- and drying machines?

Yes, you will find a laundry room in the big service building at the central part of the campsite. Booking of the machines takes place in the laundry room.

 

Which facilities cost extra?

Showers and the machines in the laundry room cost extra. To use these facilities you use the cards that will be given at check-in. Keep in mind that the cards need to be pre-loaded. 

 

Is there any WIFI at the campsite?

Yes, we have WIFI at the campsite. However, as a guest you must expect that the wireless network will not always work 100% optimally. These factors can be such as distance to the closest WIFI-pole, buildings, trees and the amount of guest that are connected. Because the signal is significantly weakened when it has to pass through the caravan you will most likely discover that the signal has a better function outside of the caravan than inside.

 

Can I rent bikes at the campsite?

Yes, you can rent bikes via our partner HyrenHoj i Höllviken, who have their bikes at our campsite. Booking, pre-booking and payments can be made through their website. See prices below:

Adult bike – 150 SEK/day

Kids bike – 100 SEK/day

Electric box bike – 300 SEK/day

 

Where can I charge my electric car?

Currently, there are no charging stations for electric vehicles.

Please respect that the electricity from our electricity poles is intended for caravan/mobile home/tent and the electricity in the cabins is intended for consumption in the cabin. It is forbidden to charge your vehicle on the campsite and from the cabins. If the rule is not followed, a fee of SEK 1000 will be charged.

The nearest charging station is located in the parking lot of ICA, near the tourist office and the station.

How big are the camping pitches?

Our camping pitches vary in size, regardless of color on the map. In general, our pitches are about 80 square meters. If you come with a caravan/motorhome up to 10 meters, we ask you to contact us to find a suitable place for you together.

The stopovers are about 6*9m.

 

Is there electricity on all camping pitches?

Yes, there is electricity with a CEE sockets on all camping pitches, stopovers and some of our tent pitches.

Electricity is included in the daily price.

 

What kind of basis do the pitches have?

All of the pitches have a grass surface.

 

 

What do the different colors on the camping map mean?

The different colors illustrate what kind of spot it is, camping pitch, stopover or tent pitch. Within each category the pitches have similar sizes. All of the camping pitches and stopovers have electricity.

Note that the map is not according to scale.

 

Is it possible to camp with tents at your campsite?

Yes, we have some specific tent pitches with electricity on the campsite (marked: TE & TEL), and pitches without electricity (marked: T & TL). It’s also possible to book and put up a tent on a camping pitch.

 

Are pets allowed on the campsite?

Yes, pets are welcome on the campsite. Out of respect, we kindly ask you to walk the dogs outside of the campsite, keep them on a short leash and use plastic bags to clean up after the dogs.

Do you accept cash?

We are cash-free for your and our safety. You are welcome to pay by card or Swish.

 

What are your terms and conditions for booking?

Please read our Terms and Conditions for booking.

 

When is my booking binding?

Once you have read the booking confirmation/booking regulations, your booking is binding. We do not accept preliminary bookings.

 

What kind of cancellation protection do you offer?

The cancellation protection costs 250 SEK and implies that you will get a refund of 80% out of the accommodation cost, if you notify the cancellation more than 14 days before the arrival date. If the cancellation is notified less than 14 days before arrival a medical certificate is required.

However, if you do not have cancellation protection, you will not receive a refund for your stay, regardless of which time the cancellation is announced.

Keep in mind that all cancellations must be announced via e-mail.

 

Do I need to add more than one cancellation protection if I book more pitches/cabins?

The cancellation protection applies to only one pitch/cabin. When booking multiple pitches or cabins, it’s required to add as many cancellation protections as booked pitches/cabins. 

Is it allowed to have pets on the beach?

Dogs are not allowed on the beach by the campsite. About 1 km from the campsite you will find Vårhallarna, where pets are welcome. 

Please read more about this on Simrishamn municipality’s website.

 

How far is it to Simrishamn?

About 2 km from the campsite you will find a beautiful bicycle- and walking path with less traffic towards Simrishamn.

 

Is there a bus/train commute nearby?

About 400m from the campsite you’ll find the bus station Tobisborg. With bus nr. 3 you can take a bus ride to Kristianstad through Brösarp or to Simrishamn Station where you’ll find more bus and train connections.. To buy tickets visit Skånetrafikens website.

 

Are there any restaurants close to the campsite?

Across the street from the campsite you will find Tobisborgs Krog, who offers a menu with classical Swedish meals with a international inspiration.