Questions and answers
Various questions
What times apply for check-in / check-out?
Check-in for camping pitches is from 12:30 and for cabins from 15:00.
Check-out takes place no later than 12:00 on the day of departure unless otherwise agreed with the reception. If checkout does not occur on time, a new daily fee and possibly additional costs will be incurred due to the delay.
What time is the gate to the campsite open?
The gate is open 24h a day. To enter the camping you use the key cards . When exiting, the gate opens automatically.
What prices do you have?
Do you have open all year around?
Facilities
How many service buildings do you have, and what do they look like?
We have a larger service building in the central part of the campsite. In this service building you will find separate WC/Showers for men and women as well as a family room. Here you will also find a kitchen, laundry room and the possibility to empty the latrine. The north side of the service building is the women’s side and the south is the men’s side. All of out shower areas have mirrors and sinks.
On the north part of the campsite you will find our smaller service building, also with separate WC/Showers for men and women, as well as kitchen and the possibility to empty the latrine. There’s also a WC/Shower adapted for accessibility.
In the same building as the reception we have one WC/Shower. In the same area as the reception we also have a TV- and lounge with refrigerator, freezer, microwave as well as chairs and tables.
Is it possible to use wash- and drying machines?
Which facilities cost extra?
Is there any WIFI at the campsite?
Can I rent bikes at the campsite?
Yes, you can rent bikes via our partner HyrenHoj i Höllviken, who have their bikes at our campsite. Booking, pre-booking and payments can be made through their website. See prices below:
Adult bike – 170 SEK/day
Kids bike – 100 SEK/day
Electric box bike – 300 SEK/day
Where can I charge my electric car?
Currently, there are no charging stations for electric vehicles. Please respect that the electricity from our electricity poles is intended for caravan/mobile home/tent and the electricity in the cabins is intended for consumption in the cabin. It is forbidden to charge your vehicle on the campsite and from the cabins. If the rule is not followed, a fee of SEK 1000 will be charged. The nearest charging station is located in the parking lot of ICA, near the tourist office and the station.
Booking and payments
Do you accept cash?
We are cash-free for your and our safety. You are welcome to pay by card or Swish.
What are your terms and conditions for booking?
When is my booking binding?
What kind of cancellation protection do you offer?
The cancellation protection costs 250 SEK and implies that you will get a refund of 80% out of the accommodation cost, if you notify the cancellation more than 14 days before the arrival date. If the cancellation is notified less than 14 days before arrival a medical certificate is required.
However, if you do not have cancellation protection, you will not receive a refund for your stay, regardless of which time the cancellation is announced. Keep in mind that all cancellations must be announced via e-mail.
Do I need to add more than one cancellation protection if I book more pitches/cabins?
Cabins, Caravans & Glamping Tent
How do your cabins & glamping tent look like?
We have different categories, which you can read more about on: Cabins/Caravans & Glamping tent.
All accommodation options include, intended for the number of beds; duvets, pillows, glasses, wine glasses, plates, small plates and cutlery.
Is it possible to rent bed sets and towels?
Bed sets and towels can be rented for 150 SEK/set.
For the glamping tent, bed linen & towels are included for up to 4 people.
Is departure cleaning included?
Departure cleaning is performed by the guest before check-out. Cleaning kit and manual is available in all cabins and caravans.
If departure cleaning is desired, it can be purchased at the following prices:
Cabin 1-9: 700 SEK
Cabin 10-11 & Caravan 1-4: 900 SEK
For glamping tents, departure cleaning is included.
Are pets welcome?
Pets are welcome in Cabin 1-2, 8-9 and Caravan 1.
Camping
How big are the camping pitches?
Our camping pitches vary in size, regardless of color on the map. If you come with a caravan/motorhome up to 8 meters, we ask you to contact us to find a suitable place for you together. The stopovers are about 6*9m.
Is there electricity on all camping pitches?
Yes, there is electricity with a CEE sockets on all camping pitches, stopovers and some of our tent pitches. Electricity is included in the daily price.
What do the different colors on the camping map mean?
The different colors illustrate what kind of spot it is, camping pitch, stopover or tent pitch. Within each category the pitches have similar sizes. All of the camping pitches and stopovers have electricity.
Note that the map is not according to scale.
Is it possible to camp with tents at your campsite?
Yes, we have some specific tent pitches with electricity on the campsite (marked: TE & TEL), and pitches without electricity (marked: T & TL). It’s also possible to book and put up a tent on a camping pitch.
Are pets allowed on the campsite?
In the area
Is it allowed to have pets on the beach?
Dogs are not allowed on the beach by the campsite. About 1 km from the campsite you will find Vårhallarna, where pets are welcome. Please read more about this on Simrishamn municipality’s website.
How far is it to Simrishamn?
Is there a bus/train commute nearby?
Are there any restaurants close to the campsite?